BEN Super Application
The BEN Application is a super application that consolidates all electricity-related applications to facilitate convenience for users and all Thai citizens. It allows for bill payments, electricity calculations, and many other functions, all within a single application.
UI designer
Role
Tool
Figma
Techniques
- Interviews
- Social Media Listening
- Wireframe & Prototype
Research
Social Media Listening
From reviewing user feedback on other electricity-related applications, several issues have been identified as follows:
Analysis
Problem & Key Finding
User reviews indicate issues with the system and outdated design. Therefore, we developed a Super Application that consolidates all electricity-related apps, with updated design and simplified user interface.
Design
Design System
Prototype
Flowchart
Solar Power Sales Feature
With this feature, users can sell electricity generated from their solar panels back to the government. Upon requesting to sell electricity, an official will conduct an inspection. If successful, users can sell their surplus electricity to the government, thereby reducing their electricity bills.
Electricity Bill Calculation Feature
This feature calculates the estimated electricity bill based on the number of units consumed, providing users with an approximate cost of their electricity usage.
Notification Feature
The notification feature provides alerts for water and electricity bills, payment reminders, solar power sales, and more.
